Frequently asked questions 

Standing sink where your pet fits, room for a grooming table with access to an outlet , & an area where youre comfortable with us...

On average a cat or dog can take anywhere from 2-4 hrs. As we get to know you we can give you a time frame of when you can expect us to be done . We focus on one pet a time so we like to take our time and make it a wonderful experience for everyone.

Yes and No. Depends on your energy / bond with your dog. We do not mind if you watch but you cannot interrupt the groom and must follow groomers request to give space when needed.

yes, only with approval of owner but this is a last resort resource for difficult or dangerous pets. we reserve the right to refuse...

Never

No , although we are trained in hand stripping and show grooming, these require daily maintenance and hours of work. We strive to make your pet comfortable while sporting your favorite hairstyle .

Not during a groom, this is an additional paid service.

No, unless requested and provided by owner prior to apt .

No, We typically book up 2-4 weeks in advance

Yes, grooming is a service that requires a lot of love and patience.